For the first time wearing, it is recommended to soak in light salt water for cleaning, the water temperature should not be too high, neutral detergent cleaning, not machine washable.
After the order is paid successfully, the user can check the order status in the account order details.
Cancellation is supported within 30 minutes, you can cancel the order in the order details. Payment will be fully refunded to your payment account within 1-2 business days after the order is cancelled. The exact refund time depends on your payment method.
If the order has already been packed and shipped: The order cannot be cancelled because the order has already been processed and the package cannot be returned.
If you confirm that you want to cancel an order that has already been shipped, please contact us at [email protected] and the resulting return shipping and other extra charges will be borne by the customer.
Before delivery, we will carefully check the contents of the package. If you encounter the lack of Sports headband, please email us at [email protected]. You need to provide the unboxing video and order number, and we will arrange for you to re-issue or Partial refund.
Once the returned Sports headband arrives at COMMODITY SUPPLY HOUSE LLC’s warehouse and is successfully inspected, the refund process will begin. The refund amount will be returned to your payment account within 1-2 business days. The exact refund time depends on your payment method, please be patient and do not rush.
If you haven’t received your refund after 2 business days, please check your payment account again first. Then contact your account company and it may take some time for your refund to be officially issued. If you’ve done all of this and haven’t received your refund 10 business days after our refund, please contact us: [email protected]